PodWindow Support
For help with PodWindow, please review the guidance below. If the issue remains, contact us using the address shown on this page.
Add Shows
- Search by show name or keyword, then add a show from the results.
- Paste an Apple Podcasts show link or a public HTTPS RSS or Atom URL.
- Import an OPML file exported from another app to add multiple shows at once.
Updates and Notifications
- Refreshing retrieves new episodes from each saved show's public feed.
- You can enable notifications only for the shows you choose. iOS notification permission is required the first time.
- iOS determines when background refresh runs, so a notification is not guaranteed to arrive immediately after an episode is published.
Widgets
- Touch and hold your Home Screen or Lock Screen, open the widget gallery, and select PodWindow.
- If a widget looks outdated, open PodWindow and refresh your shows. Also review Low Power Mode and background settings in iOS.
Information to Include in a Bug Report
- iPhone model and iOS version
- PodWindow version
- What happened and steps to reproduce it
- If the issue affects one show, its name or public URL
FAQ
Do I need an account or subscription?
No. PodWindow is a one-time purchase and does not require an account.
Can I download episodes for offline playback?
PodWindow currently supports streaming playback. It does not download audio for offline playback.
Can I move my subscriptions to another device or app?
You can export your show list as OPML and import it into PodWindow or another compatible app. OPML does not include read status or playback position.
Why is a show or its artwork missing?
The publisher's public feed may be temporarily unavailable, unsupported, or region restricted. Try refreshing later. If the problem continues, contact us with the show's public URL.
Contact
For questions about PodWindow, please contact CAEN Inc. by email.