Interval Camera Privacy Policy
Captured photos are saved in Photos on your device. Interval Camera uses Sentry to investigate problems and receive feedback submitted from Settings.
Information We Collect
The app automatically sends technical information about errors, crashes, capture/save processing times, device model, OS and app version to Sentry to investigate problems. There is no account registration, advertising or advertising tracking. Captured photos, location information and text entered into the app are not automatically attached to diagnostic events.
Camera and Photos Access
The app uses the camera to capture photos and saves them to Photos. Read access to the photo library may be requested to browse, share or manage saved photos. For feedback attachments, the photo picker reads only the image you select.
Normal capture does not automatically upload photos or their location metadata to CAEN or Sentry. If you submit feedback with a selected image, that image is sent to Sentry. Attachments are resized and re-encoded without the original GPS/EXIF metadata. iCloud Photos syncing follows your device settings.
Settings Stored on Your Device
Capture interval, mode and other preferences are stored on your device. Technical camera format, resolution and operation results needed for troubleshooting may be included in diagnostic information.
Support Inquiries
When you choose to send feedback in Settings, the message, any optional email address you enter and your selected attachment are sent to Sentry. Feedback also includes device, OS and app/build information and SDK-generated device/installation identifiers. Supplying an email address or personal information in the message or image may identify you. Avoid including unnecessary personal information. The app acknowledges queueing; it does not guarantee that Sentry has received the submission.
If you contact support by email, CAEN receives the sender address and the message or attachments you provide. Diagnostics and inquiries are used to investigate problems, improve capture/save reliability and performance, and reply or provide support.
Diagnostic information and feedback are stored in Sentry for CAEN to investigate problems and provide support. Information is handled as needed for these purposes. For deletion inquiries, contact info@caen.co.jp with details such as the submission time. Removing app preferences or temporary data from your device does not automatically delete information already sent to Sentry.
Sharing with Third Parties
The app uses Sentry for diagnostics and feedback. Information is not sold or used for advertising tracking. Necessary service providers, including Sentry and email providers, may process information for troubleshooting and support.
Changes and Contact
Any changes to this policy will be posted on this page. For questions, use the support page or contact info@caen.co.jp.
Contact
For questions about Interval Camera, please contact CAEN Inc. by email.