BB Mini Support
If you have questions, bug reports, feedback, or requests about BB Mini, please review this page.
Information to Include in Bug Reports
When reporting a bug, please include the following information when possible.
- Your device model
- Your iOS version
- What happened
- Steps to reproduce the issue, if available
FAQ
The camera does not appear.
Open iOS Settings > Privacy & Security > Camera and check that BB Mini has camera access enabled.
Video captures do not include audio.
Open iOS Settings > Privacy & Security > Microphone and check that BB Mini has microphone access enabled.
Photos or videos are not saved.
Open iOS Settings > Privacy & Security > Photos and check that BB Mini is allowed to add items to your photo library.
Where are captured photos, videos, and GIFs saved?
Saved items are stored in the Photos app on your device.
Does BB Mini upload photos or videos?
No. BB Mini processes photos and videos on your device and does not upload them to CAEN servers.
Do I need to create an account?
No. BB Mini can be used without login or account registration.
Contact
For questions about BB Mini, please contact CAEN Inc. by email.