LocalIPTray Privacy Policy
How CAEN Inc. handles information in LocalIPTray.
Information handled by the app
Reads and displays local IP addresses, connection names and connection status assigned by Windows on this PC. Viewing and copying addresses works without an internet connection. No IP or connection-name history is saved. Local preferences store the selected adapter identifier, IP preference, appearance, language, copy notifications and window dimensions. Corrupt settings may be kept in a recovery file in the same location. Windows StartupTask manages sign-in startup. Addresses are copied only on explicit action and follow Windows clipboard history and sync settings. No accounts or ads are used.
Diagnostics for reliability
To improve reliability, Sentry receives automatic diagnostics about crashes and failures of important operations. Diagnostics include exception types, causes, error codes and call stacks, operation names, OS and app versions, processor architecture, a random installation ID, and session startup, termination and crash counts. We do not add displayed local addresses, connection names, clipboard contents, settings files, names or email addresses to diagnostics. Private file paths and IP addresses in exception and debug information are removed before sending. Automatic diagnostics do not send screenshots, file attachments, memory dumps or session recordings. Diagnostics may be temporarily cached on the PC before delivery; the main features continue working when delivery fails. HTTPS communication exposes the connection's source IP to the receiving service; this differs from including displayed local addresses in diagnostics. See https://sentry.io/privacy/ for Sentry's handling of data.
Feedback
Feedback is sent to Sentry only when you select Send. It includes your message, optional email address, one selected image, and diagnostic context such as app and OS versions. We do not add your contact email to automatic diagnostics. We do not autofill names or emails or capture screenshots automatically. The selected image is resized and re-encoded as JPEG with a maximum edge of 1,600px and a maximum size of 5MiB; the original filename, EXIF and GPS are not carried over. Unsent input is held in form memory. Accepted feedback may be temporarily cached by the SDK. "Your feedback has been accepted" does not confirm server receipt.
Support inquiries
If no IP appears, check the Windows connection, selected adapter and IP preference, then refresh. Public IP lookup and device scanning are not supported. If the tray icon is hidden, check the hidden icons area. You do not need to include real IP addresses or adapter names in a support request. Support: CAEN Inc., info@caen.co.jp. Include the app version, Windows version and steps. Microsoft terms apply to Microsoft Store purchases, distribution and updates.
Contact
For questions about LocalIPTray, please contact CAEN Inc. by email.