InsatsuKyuKanri Support
View, pause, resume and delete pending jobs for registered printers.
Basic controls
View one printer or all pending jobs, select jobs and pause, resume or delete them. Review the scope before bulk deletion. Pausing a whole printer queue is separate from pausing individual jobs.
Compatibility and limits
Windows 11 on x64. Japanese and English interfaces. Actions depend on Windows permissions and drivers. Pages already sent to a printer may still print after deletion. Driver installation and forced print-service restart are not included.
Contact
Email info@caen.co.jp with the app version, Windows version, steps and visible error. Exclude secrets and personal information; use dummy data where needed.
Contact
For questions about InsatsuKyuKanri, please contact CAEN Inc. by email.