ExpoCatalog Support
If you have questions, bug reports, feedback, requests, or subscription issues about ExpoCatalog, please review this page.
Information to Include in Bug Reports
When reporting a bug, please include the following information when possible.
- Your iPhone model
- Your iOS version
- App version
- Item name or category you searched for
- What happened
- Steps to reproduce the issue, if available
Subscriptions
If purchased Pro features are not reflected, please try restoring purchases from the purchase screen in the app.
Refunds, receipts, payment method changes, and cancellations are managed by Apple Account settings. Please contact Apple Support when necessary.
FAQ
Can I use the app for free?
Yes. You can browse some references for free. Pro unlocks locked details, code examples, notes, and related entries.
Can I restore a purchase?
Yes. Sign in to the App Store with the same Apple Account used for the purchase and try the restore feature in the app.
Can I use the app offline?
Yes. The reference data is bundled with the app, so basic search, browsing, and copying work offline after installation. Subscription purchase and restore require App Store connectivity.
Do I need to create an account?
No. The app can be used without login or account registration.
Does the app collect personal information?
No. The app does not collect personal information that can identify users. Purchases are processed through Apple's StoreKit.
Contact
For questions about ExpoCatalog, please contact CAEN Inc. by email.